Quick Reference HubSpot Email Marketing Certification
Lesson 1: Email Marketing Strategy Fundamentals

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Understanding the Importance of an Email Marketing Strategy

ESP - Email Service Provider

  • Email marketing software that contains the delivery infrastructure tools to reach your target audience’s inbox.
  • To create (design) emails from scratch or included temaplates and provides tools to reach your target audience’s inboxes.
  • Provides legal compliance by ability to gather legitimate contacts through opt-ins and assists you in delivering your emails from the ESP’s IP address — which affects your sender reputation.

Email Marketing

  • Is push channel - doesn't have to wait to reach out to customer.
  • Gives customers and leads the opportunity to communicate with the business.
  • Allows customers to reply — to give direct feedback, to ask questions, and to engage with company.
  • It is one out of many inbound marketing method.
  • Generic approach to email marketing might get you an average return on investment.
  • Targeted email specific to customer interest and needs, impacts metrics and people.
  • Emails are sailboats, your email marketing strategy is the wind.
  • Marketing strategies provides direction and momentum.
  • Is often seen as a technology-driven channel, not a marketing channel, but it's not.
  • Email is a dynamic platform for the inbound marketer.

Inbound Marketing

  • Is all about engaging with people in a helpful and human way.
  • It’s about sharing value in order to receive understanding.
  • Is about listening to our prospects and customers, so that we can deliver what will be beneficial to them.
  • Delivering value to your customers, you want your messaging to be helpful to them.

How to Build an Effective Foundation for Your Email Marketing Strategy

Email Marketing Strategy

  • That fits your business and attracts, engages, and delights your customers.

Preparation Phase

  • Preparing email for sending and its purpose.
  • Selecting your ESP is a part of the preparation phase of your email marketing strategy.
  • Inbound marketing is about generating genuine connections with your leads and customers.

SMART Goal

  • SMART goal is specific, measurable, attainable, relevant, and time-bound.
  • Specific: making your goal specific ensures that it's clear for all involved.
  • Measurable: include tangible metrics when setting goals.
  • Attainable: should be in the realm of possibility.
  • Relevant: should contribute to your overall business strategy.
  • Time-bound: giving your goal a due date or time frame.

Understanding the Importance of an Email Service Provider

Email Marketing Strategy

  • ESP’s IP address affects your sender reputation.
  • Connecting your CRM and ESP allows for cleaner data, avoid duplication and mitigate the risks of losing important behavioral data.
  • CRM helps you to organize all the data you gain from contacts, and behavioral data, such as email engagement, is extremely valuable.
  • Some common ESPs: Constant Contact, MailChimp, Campaigner, Sendinblue, Drip, AWeber, and HubSpot.
  • Selecting ESP look for education, customer service available, the design features, the potential integrations, and the capabilities for automation.
  • Also, check integration option with CRM. Tool like HubSpot works as CRM and ESP.

Additional References and Resources

 

Refer to the additional references and respurces below for the exam preparations.